Part I: Claim Letter
Formulate a complaint letter about an unsatisfactory customer service situation you have experienced. Compose your Claim Letter accurately explaining what happened that led to your dissatisfaction with a service or product, how this event impacted your perception of the company (will you ever shop there again?), and what you would like the company to do. Be sure to follow the format for writing a professional letter found in your book. Exchange your completed Claim Letter with your partner to get feedback. Multiple revisions may be exchanged with your partner to polish and improve your letter as much as possible.
need a claim letter for any unsatisfactory customer service
